Notice of Privacy Practices
About This Website
Effective Date: October 2025
This Notice describes how your medical and personal health information (“Protected Health Information” or “PHI”) may be used and disclosed by Vaylen Health, Inc. (“Vaylen,” “we,” “our,” or “us”) and your rights regarding that information. Please review it carefully.
1. Who We Are
This Notice applies to the privacy practices of Vaylen, including its affiliated healthcare providers, medical professionals, and personnel (“we” or “us”). Vaylen provides telehealth services, including weight management programs and medication counseling.
Vaylen Health collaborates with trusted entities and affiliated professional organizations to deliver telehealth services across the United States. These affiliated entities may share your Protected Health Information (PHI) as needed to carry out treatment, payment, and healthcare operations (collectively, “TPO”) in accordance with HIPAA.
2. Your Rights
At Vaylen, you have clear rights regarding how your health information is collected, used, and shared:
1. You may request access to your medical record at any time, whether in paper or electronic form, and we will provide it promptly, typically within 30 days.
2. If any part of your record is inaccurate or incomplete, you may ask us to correct it, and while we may decline certain requests, we will always communicate our decision and reason in writing.
3. You may also request confidential communications or ask that we contact you using a preferred method or address, and we will honor any reasonable request.
4. You can ask us to limit how we use or share your information for treatment, payment, or operations. While we may not always be required to agree, we will approve restrictions when possible, especially if you have fully paid for a service out-of-pocket and wish to keep that information from your insurer.
5. You may also request an accounting of the times we have shared your information over the past six years, excluding routine disclosures related to treatment or operations.
6. A paper copy of this Privacy Notice is available to you at any time, even if you choose electronic delivery.
7. If someone has legal authority to act on your behalf, such as through medical power of attorney, we will verify their status before allowing them to make decisions for you.
8. If at any point you believe your privacy rights have been violated, you have the right to file a complaint with us or with the U.S. Department of Health and Human Services, without fear of retaliation.
3. Your Choices
For certain types of health information, you can decide how your details are shared. You may tell us if you want us to involve family members, close friends, or caregivers in discussions about your care:
1. If you prefer that your information not be shared during emergency or disaster relief situations. You may also choose whether your name appears in a hospital directory.
2. If you are unable to express your preference, such as during a medical emergency, we may use our best judgment to support your care while still protecting your privacy.
3. There are also situations where we will only share your information with your written permission, including for marketing purposes, the sale of your information, or most uses of psychotherapy notes.
4. While we may contact you with opportunities to support our fundraising initiatives, you have the right to opt out at any time without it affecting the quality of your care.
4. Our Uses and Disclosures
We handle your health information responsibly while ensuring that your care is delivered safely and efficiently:
1. We may use or share your information as needed to treat you, coordinate care with other providers, and manage the operations of our organization. This includes tasks such as scheduling, improving our services, or ensuring quality and safety.
2. Your information may also be used to bill and receive payment from you or your insurance provider.
3. In certain situations, we may share information to support public health and safety, such as reporting disease, preventing harm, or cooperating with legal requirements.
4. We may also use your information for approved research purposes, respond to organ donation needs, or work with medical examiners and funeral directors when required.
5. When necessary, we will share information to comply with workers’ compensation laws, support law enforcement requests, or respond to lawsuits and legal proceedings.
6. Throughout all these processes, we follow strict standards to protect your privacy and limit disclosures to only what is legally permitted and operationally necessary.
5. Our Responsibilities
1. We are legally required to protect the privacy and security of your protected health information, and we take that obligation seriously. If an event occurs that compromises your information, we will notify you promptly and outline the steps being taken to address the situation.
2. Our team follows the duties, standards, and privacy practices outlined in this Notice, and you are entitled to receive a copy at any time. We will not use or share your information in ways not described here unless you give us written permission. If you choose to provide that authorization, you may withdraw it at any time by notifying our Privacy Office in writing, and we will honor your updated preference moving forward.
Additional guidance on your HIPAA rights is available at www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.
6. Changes to This Notice
We may update or revise this Privacy Notice from time to time, and any changes will apply to all information we maintain about you. Whenever updates are made, the most current version will be available upon request, in our office, and on our website so that you can stay informed about how we protect and handle your information.
7. Privacy Officer
Vaylen Health Service
317 6th Ave.
Des Moines, IA 50309
These Terms and Conditions ("Terms", "Agreement") govern your use of the website and marketing materials operated by Hamfilfy LLC ("we", "us", "our", "Company"). By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services. BY USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
About Our Service
Hamfilfy LLC operates as an independent affiliate marketing company. We provide informational content and marketing services related to health and wellness products. We are not the manufacturer, distributor, or direct seller of any products featured on our website. Important Disclosure: We maintain affiliate relationships with third-party companies, including but not limited to health and wellness product providers. When you click on links or make purchases through our website, we may receive compensation from these third-party companies. This does not affect the price you pay for any products or services.
Age Restrictions and Eligibility
You must be at least 18 years of age to use our website and services. By using our website, you represent and warrant that:
You are at least 18 years old
You have the legal capacity to enter into this Agreement
You are not prohibited from using our services under applicable law
Website Content and Information
The content on our website is provided for informational purposes only. This includes but is not limited to:
Product information and descriptions
Health and wellness information
Marketing materials and promotional content
Educational resources
Medical Disclaimer: The information provided on our website is not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always consult with qualified healthcare professionals before making decisions about your health or starting any treatment program.
5. Affiliate Relationship Disclosure
We participate in affiliate marketing programs. This means:
We may receive commissions from third-party companies when you make purchases through our links
We only promote products and services we believe may be of value to our users
Our affiliate relationships do not influence our commitment to providing accurate information
All affiliate relationships are disclosed in accordance with Federal Trade Commission guidelines
6. Third-Party Products and Services
When you purchase products or services through links on our website:
You will be redirected to third-party websites
Your purchase will be subject to the third-party's terms and conditions
We are not responsible for the quality, safety, or effectiveness of third-party products
Customer service, returns, and refunds are handled by the third-party company
We do not guarantee the availability, pricing, or continued existence of third-party offers
7. Intellectual Property Rights
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Hamfilfy LLC or our content suppliers and is protected by copyright and other intellectual property laws. You may not:
Copy, reproduce, or distribute our content without permission
Use our content for commercial purposes
Modify or create derivative works from our content
Remove copyright or proprietary notices
8. User Conduct and Prohibited Activities
You agree not to:
Use our website for any unlawful purpose
Attempt to gain unauthorized access to our systems
Interfere with the proper functioning of our website
Upload or transmit viruses, malware, or other harmful code
Engage in any activity that could damage our reputation or business
Violate any applicable laws or regulations
Impersonate any person or entity
Collect personal information from other users
9. Privacy and Data Collection
Your privacy is important to us. We collect and use information in accordance with our Privacy Policy. By using our website, you consent to:
Collection of certain personal and non-personal information
Use of cookies and similar tracking technologies
Sharing of information with third-party partners as described in our Privacy Policy
10. Disclaimers and Limitations of Liability
Website Provided "As Is": Our website and all content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
No Medical Advice: We do not provide medical advice. Content on our website is for informational purposes only and should not replace professional medical consultation.
Limitation of Liability: To the fullest extent permitted by law, Hamfilfy LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our website or any third-party products or services.
Maximum Liability: Our total liability to you for any claims arising from your use of our website shall not exceed $100.
11. Indemnification
You agree to defend, indemnify, and hold harmless Hamfilfy LLC, its officers, directors, employees, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:
Your use of our website
Your violation of these Terms
Your violation of any third-party rights
Any misrepresentation made by you
12. Termination
We reserve the right to terminate or suspend your access to our website at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.
14. External Links
Our website may contain links to third-party websites. These links are provided for convenience only. We do not endorse or assume responsibility for the content, privacy policies, or practices of third-party websites. Your use of third-party websites is at your own risk and subject to their terms and conditions.
15. Geographic Restrictions
Our services are intended for users in the United States. We make no representation that content on our website is appropriate or available for use in other locations. If you access our website from outside the United States, you do so at your own risk and are responsible for compliance with local laws.
16. Dispute Resolution
Governing Law: These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Hamfilfy LLC is incorporated, without regard to conflict of law principles.
Dispute Resolution Process: Before initiating any legal proceedings, you agree to first attempt to resolve any dispute through good faith negotiations by contacting us directly.
Limitation on Claims: Any claim arising from your use of our website must be filed within one (1) year after the claim arose, or it will be permanently barred.
17. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
18. Contact Information
If you have any questions about these Terms and Conditions, please contact us: Hamfilfy LLC
19. Entire Agreement
These Terms constitute the entire agreement between you and Hamfilfy LLC regarding your use of our website and supersede all prior and contemporaneous written or oral agreements.
20. Acknowledgment
By using our website, you acknowledge that you have read these Terms and Conditions, understand them, and agree to be bound by them. You also acknowledge that these Terms may change from time to time and that your continued use of our website constitutes acceptance of any such changes.